Privacy Policy

Last updated: March 2026

1. Introduction

GetSurfaced ("we", "our", or "us") operates the GetSurfaced platform at getsurfaced.online. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service. By using GetSurfaced, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and any profile information provided through our authentication provider. We do not store passwords directly — authentication is handled via OAuth.

2.2 Business Information

To provide our service, we collect and process information about your business, including your website URL, business name, product descriptions, target audience, and brand voice preferences. This information is used solely to generate relevant Reddit content on your behalf.

2.3 Reddit Account Credentials

To post on Reddit on your behalf, we collect Reddit API credentials (Client ID and Client Secret) for Reddit script applications that you create and own. These credentials are stored encrypted and are used exclusively to interact with Reddit's official API on your behalf. We never access your personal Reddit account — only dedicated script app accounts you create for this purpose.

2.4 Usage Data

We collect information about how you use the platform, including pages visited, features used, and actions taken. This data is used to improve the service and is not sold to third parties.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the GetSurfaced platform
  • Analyze your business website to generate relevant content strategies
  • Generate and schedule Reddit content on your behalf
  • Monitor Reddit account health and detect issues
  • Send you notifications about your account and service events
  • Improve and personalize your experience
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Reddit API: We interact with Reddit's official API using credentials you provide. Reddit's own Privacy Policy governs how Reddit handles data.
  • AI/LLM providers: Your business information and content generation requests are processed by AI language model providers. We use these services solely to generate content and do not share personally identifiable information beyond what is necessary.
  • Legal requirements: We may disclose information if required by law or in response to valid legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information. Reddit API credentials are stored encrypted at rest. All data is transmitted over HTTPS. Access to user data is restricted to authorized personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us. Generated content drafts and Reddit post history are retained for up to 12 months to support analytics and reporting features.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to object to or restrict processing of your data
  • The right to data portability

To exercise any of these rights, please contact us at the email address provided in Section 10.

8. Cookies and Tracking

We use session cookies to maintain your authenticated state. We use analytics tools to understand how users interact with our platform. These analytics are aggregated and do not identify individual users. You can disable cookies in your browser settings, though this may affect the functionality of the platform.

9. Children's Privacy

GetSurfaced is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after any changes constitutes your acceptance of the updated policy.